Ola Electric, a pioneer in the electric mobility space, has today announced the launch of its new service initiative, Hyper Service
With Hyper Service, Ola aims to address this by doubling its company-owned service network to 1,000 centers by December 2024.
Launching #HyperService today for @OlaElectric customers!
In the last 3 years, we’ve built a 7L+ community and the leading market position. We have close to 800 stores but only about 500 service centres. Changing that today onwards💪🏼
With #HyperService we’re expanding our… pic.twitter.com/REZIVO4XW8
— Bhavish Aggarwal (@bhash) September 27, 2024
Bhavish Aggarwal Ola Electric CEO informed on X (Twitter) “Launching #HyperService today for@OlaElectric customers! In the last 3 years, we’ve built a 7L+ community and the leading market position.
We have close to 800 stores but only about 500 service centres. Changing that today onwards With #HyperService we’re expanding our network and building the best in class ownership experience with on-demand and AI powered service.
– Everywhere, anytime service network: By Dec this year, doubling company owned service network to 1,000 centres.
– Deeper penetration for EV across India: Training 1,00,000 third-party mechanics under our Network Partner Program to make every mechanic in India EV-ready by Dec 2025.
– Quick Service Guarantee: 1 day resolution of service issues! In case of a delay, we will provide a back-up S1 scooter. In addition, Ola Care+ customers will also get free Ola Cabs coupons until their service is resolved.
– Ownership experience of the future: AI-powered proactive maintenance and remote diagnostics for one-of-a-kind ownership experience.
These will detect issues even before they arise, thereby addressing them proactively at customers’ doorstep. These features rolling out with MoveOS 5 in Oct! A lot more to be revealed in the coming days.”
To enhance the overall ownership experience, Ola Electric is also introducing AI-powered proactive maintenance and remote diagnostics.
These cutting-edge technologies will enable the detection of potential issues before they arise, allowing for proactive solutions at the customer’s doorstep. These features will be introduced with the upcoming MoveOS 5 update in October.
The post Ola Launches HyperService: 1,000+ Service Centers by December 2024 appeared first on E Vehicle Info.
